Return/Refund Policy

  • Books can be returned and refunded in less than 21 days of delivery and as long as the book is still in good condition
  • We will refund the price of the product, but not the courier costs.
  • If you are not 100% satisfied with your purchase, please feel free to return any item to us within 21 calendar days of receipt. This policy does not refer to items that you may have received damaged, faulty or incorrect.
  • Kindly note that the actual product needs to be received at Books Africa in mint condition.
  • Include your order number inside the package when returning book/books.
  • Please ensure that you package book/books securely for protection against getting damaged in transit on its way back to Books Africa.
  • Books Africa cannot accept responsibility for damage occurring before item is delivered to Books Africa
  • At the time we receive the return we shall automatically credit the amount to your account and we will send you an email to let you know of the proceedings.
  • Please contact us at, if you are unsure if an item is returnable.